Using this comments section allows users to get a faster reply meaning there questions and queries can be answered quicker, the usual response time for a support comment is 2-6 hours, whereas an email can be anywhere up to 24 hours.
LEAVE A REVIEW!
This section is also open to people who are kind enough to leave us a review, just a simple “Hey, thanks for my 15,000 followers” is good enough, this builds trust in our network and allows other users to believe in our service!
PLEASE BE POLITE
When leaving a comment we ask you be friendly and polite, leaving a nasty comment usually leads to the user being permanently banned from our website and nobody wants that!
READ BEFORE SENDING MAIL
Our support team are very busy and we get asked the same questions on a daily basis, we ask that you read though our comments section before you send us an email. We ask this because your question may have already been answered, this will save us and you a lot of time!